📢 REMINDER: CLASS TONIGHT AT 8PM UK TIME – CASE MANAGEMENT CONTINUES! 💥

Hey team! 🚀

Just a quick reminder that we have class tonight at 8PM UK time, and it’s going to be another power-packed session inside our Case Management module! 🔧📬

Tonight, we’re diving deep into some 🔥 essential support automation tools in Salesforce:

✅ Auto-Response Rules – Automatically reply to cases when customers submit them

✅ Email-to-Case – Turn customer emails into cases automatically

✅ Web-to-Case – Capture case submissions directly from your website

✅ Escalation Rules – Automatically escalate cases that aren’t resolved in time

This session will help you understand how large support teams automate and streamline customer service using Salesforce. Real-world examples and configurations will be covered LIVE! 🧠⚙️

📍 Be on time, bring your notepad, and be ready to follow along. You don’t want to miss this one—it’ll be very impactful for your growth! 💪💼

🎥 I’ll drop the recording after for those who truly can’t make it—but nothing beats LIVE learning! See you at 8PM sharp ⏰

#salesforce #casemanagement #emailtocase #webtocase #admintraining #ukstudents #learnsalesforce

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