How to Send Context to Clients Before a Call Transfer Using Voice AI
Going live In an hour! This Is going to be a great call that you won't want to miss out on. Whenever a call Is transferring immediately, we can now notify the end user with whats Is going on before they receive the call What this will do Is add a short message before the switch, or including a summary of the conversation so far. By doing so, this will give the user full context prior to picking up the transfer and will then be able to assist the client as best as possible To join the webinar click the link down below ⬇️ https://academy.synthflow.ai/c/live-builds/how-to-send-context-to-clients-before-a-call-transfer-using-voice-ai-10b02e