Why Is Vapi Ghosting My Callers?
Hey everyone, Anyone got Vapi to send a text directly to the callerโs number? Iโm using a Twilio number with an upgraded account. Iโve added the command Brendan shared to have the agent send the text to the incoming number, but it keeps defaulting to +1 (555) 123โ4567. It works fine when it asks the caller for their number (if it gets the number right lol)โ which I donโt want, since it already has it when calling/incoming call, and that step of giving phone number again is making people drop off the calls from the test that I have done. Any ideas? Everything else is ready to go live but this one issue is holding things back. @Brendan Jowett would love your input!