Let me ask you something to frame how this works: If I gave you a 1-minute timed 1-question test and allowed you to look through a textbook for the answer; would you be able to do it? No, it would take a whole day to go through the textbook. It would be slow and your brain would be scattered by the time you found it that you would forget the question. What about a 1-minute timed 1-question test with Google? Obviously, a Google search takes 1 second. THIS IS HOW KNOWLEDGE BASED WORKS - rather than looking through a giant text book for one answer that slows you down, you can get the exact answer immediately. _____________________________________________________________________________________________________ I get messages sometimes about voice AI hallucinations or not following instructions or not giving correct information - when I go to audit the assistant there is 20k characters of prompt. Most of it is FAQ, objection handling, company info etc. Save your prompt for instructions and personality - leave the nuance to kb. this is how you build reliable AI with personality. We have deployed a lot of production-grade enterprise AI with 6-8k prompts that works without skipping a beat - the secret? Knowledge base. This video below shows you A-Z how to build a proper knowledge base in voice / chat AI in Assistable with a real company (no pun intended) example: Van Staal. From scratch with no prompt, we have a voice AI answer questions exactly with 0 latency. You can opt for the cheaper option like GHL does with a tool-called knowledge base, but you will have latency and it will not be perfect because the AI has to call a tool every time to get information where our native knowledge base runs every single answer through the knowledge base. We have one of the most over-engineered knowledge base systems of all time, its at your finger tips ready to be used. ______________________________________________________________________________________________________

Is anyone else having a problem with their widgets not working? When starting a conversation, it looks like the orb is going to start listening, but then it stops animating and nothing happens. They were working last week.

I came across this sleeper video and thought it would be great for implementation with voice assistants:

From me to you -

Full doc - tutorial with remix links and screenshots: https://docs.google.com/document/d/1p3kTcRiYVtv1yhcPXUZ-mmWu1YtAH5pdXkC_l5Mf3iY/edit?usp=sharing This is rich a solution pre-built for you to upload and manage large databases as contextual knowledge; ideal for car dealerships, ecom, medical, SaaS - ranging from sales to support. This document teaches you how to build, query, test and deploy a knowledge base that uses custom tools. This works in all channels and every format - I also build a page for your to use and test. Goal - own your own data and knowledge base system: Upload documents to a supabase database and query the supabase database - this can be used for complex data set parsing or knowledge base usage via custom tool on voice and chat. This opens up knowledge base capabilities in voice and also additional querying in chat. Buildship Remix Link: https://app.buildship.com/remix/53a99e41-352b-4f34-8ee5-e22e0bcf99c0 Assistable.ai Upload Modal: https://createassistants.com/supabase-knowledge