Quick question for the mobile guys who’ve been doing this longer than me. My process is basically: phone rings → I answer → I book it → I head out. It works, but it’s chaos. Everything feels fast as hell and I’m always reacting instead of actually running a system. I get about 5–7 calls a day and probably 30% turn into real jobs. My wife handles scheduling on the backend right now. Eventually I want her doing parts + estimates too, but for now it’s mostly me winging it. I’ve never worked in a shop or wrenched professionally. I came from dealing cars. I’m good at the work and customers are happy, but I feel too busy to even see where I should slow things down. For those of you who’ve built this right: - Where did you stop rushing? - What steps did you add that actually made life easier? - When did you separate diag, estimates, scheduling, and repairs? Not trying to overcomplicate it — just want to stop living in firefighting mode without killing momentum. Appreciate any insight 🤝