Ben Wardleworth

I've been using Indie for almost five months now and to get the features that have been excluded from Plasticity I thought I would upgrade my license. The experience is not what I expected. There is no link on the Plasticity website for upgrading a license only a link to buy either Indie or Studio. I contacted the people at plasticity about upgrading and they sent me a 'voucher' for a $US100 'discount' with no link to an upgrade page, so I figured I'd go to the buy link on their website and see what would happen if I entered the voucher code there. The result was that I get a $US100 'discount' from the Studio price that comes out at $199 to buy the license. Now having bought an Indie license for $US149 (+ 10% GST) my raw total buy price for the Studio license comes out at $US348.00, which is $US49 more than it would have cost had I bought the Studio version, which I could not afford at the time, up front. Clearly the guys at Plasticity are pretty poor business people when they charge us a $US49 premium for upgrading their software. I've been using computers for over 40 years I I have never ever come across such a shonky way of charging for a software upgrade. So if you're thinking of upgrading from Indie to Studio, be prepared to be fleeced as the people at Plasticity think you should be penalized for not buying their premium version even if, like me, you don't do any commercial work, you model for fun and do not sell models you create. This has been my experience dealing with the people at Plasticity and it's something you should expect should you wish to upgrade your software. At this stage I won't be as I don't like being penalized $US49 for wanting to upgrade my software. I have not yet responded to Plasticity's offer, but will be including this post when I do later today.

New comment Apr '24

Ben Wardleworth

1 like • Apr '24

I think there should be one version and an version upgrade fee fixed like rhino, moi3d. Etc. I am also really frustrated using the loft/patch command that doesn't always work as intended with no reason why it failed, together with poor wire or curve snapping and continuity issues, I am faced with a dilemma of whether to continue investing time and money into the product. The goal post keep changing for version control which weren't apparent at the start. I realise things in fact do change but the business model should better reflect those changes in a fair approach. One version, 12 monthly version upgrades. Not 2 undefined different versions which keep changing as and when.

Nick Fox

Apr '24 •

General discussion

What's Changed in 4.19?

Does anybody know what the changes are in release 4.19? There doesn't appear to be any documentation on changes to any update of the software.

New comment Apr '24

Ben Wardleworth

1 like • Apr '24

I can't find any changes either or a change log which is standard practice for any software.

Ben Wardleworth

Jan '24 •

General discussion