This is literally happening to me right now and I don't know what to do 😩 client wants me to start using a project management tool I've never touched before and just expects me to figure it out on my own time. like I want to keep the client happy but learning a whole new tool takes hours and I can't just eat that time. did you guys charge for it anyway? bring it up directly? just absorb it and move on? I feel like if I say something she'll think I'm being difficult but if I don't I'm basically working for free

I just got my first small task-based client and now I’m confused if I should log every minute or just estimate?? Don’t wanna look unprofessional lol. What do most VAs do in the beginning?

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Does it actually save time or does editing it take just as long?

Client didn't even push back. lesson: just ask