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3 contributions to Brendan's AI Community
Retell Conversational Flow Glitch - Static Text conversational nodes will not speak if a function node is set after it.
Does anyone know how to fix or how to make this work? When setting a conversation node with static text and skip user response, if you set a function node after this, the conversation node will not speak the text UNTIL its run the function node that is AFTER it. It should speak before running the next step e.g. the function node. We have tried adding 2 conversation nodes set before the function to split up the text e.g. Node 1: Will check this now for you Node 2: Please hold a moment Node 3: Function. But it still will not speak the static text until the function node runs. How can this be resolved? Do we add the function tool in the conversation node itself and set a prompt to call it? We would rather it be structured our own way rather than calling it from the node as a prompt.
1 like β€’ Feb 26
Only work around possibly so far is some sort of dummy function node that is instant to return. As speak on execution for functions also does not work, as the text is read after the function runs. If the function is slower, 3-5 seconds, that leaves the caller waiting without knowing what is going on.
Setting text to be a variable in Retell?
Is there any simple way in Retell conversational mode builder to set text to be a variable? E.g. if we want to manually set a variable e.g. {{serviceid}} to XXXX based on users choice, how would this be done? Within flow, not from an API response.
0 likes β€’ Feb 23
Thanks for the replies! @Catherine Thairu and @Mofedul Alam Joy, I wonder if a conversation node can be used to simply save text as a variable? I am testing it now, maybe it will work? As long as it remains consistent and that node is it's only task. See example screenshot. I will have 2-3 different conversation nodes that will skip user response and just do the action of saving specific text ID as a variable and continue the path.
Warm transfers - how to ask transferred if would like to accept call
Is there anyway in Retell to allow the AI to whisper a call summary of an inbound call being transferred to transferee and then ask the transferee if the would like to accept or decline the call - if accepted they take the call, and if declined - call routes back to the AI to continue the call and take a message? I assume will need some sort of custom routing with Twilio studio or no code automations. Anyone have any ideas?
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Aaron C
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@aaron-c-2611
Tech and Digital Solutions

Active 3d ago
Joined Sep 29, 2025
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