Vapi - help · Voice AI Alliance

Vapi - help

I need help and i can pay for assistance.

1) My assistance speak first but it is saying the first message while the phone is ringing - I talked with Twilio guys "they don't know what is (answerOnBridge=true) , they are helpful - i need this to be solved : https://storage.vapi.ai/019ad3a1-807e-7cc1-a6af-c8ca7d015b5b-1764487214022-4da22368-d929-4bcf-82ee-fee87975b1c9-mono.wav

2) Currently my assistance response is sometime like 6 to 7 seconds after user speak - when checking log i see it is because of Twilio AMD and Vapi Voicemail. how to disable AMD in Twilio?

Answer given by AI:

Your assistant config has Vapi voicemail detection enabled:

json

"voicemailDetection": {

"provider": "vapi",

"startAtSeconds": 0,

"frequencySeconds": 2.5,

"maxRetries": 4

}

```

**BUT the call logs show Twilio AMD is ALSO running:**

```