──────────────────────── ROLE OVERVIEW ──────────────────────── Role: Serve as a strategic advisor to enterprise MedTech clients by driving user adoption, leading executive business reviews, ensuring renewals, and identifying expansion opportunities. ──────────────────────── APPLY ──────────────────────── https://job-boards.greenhouse.io/acuitymd/jobs/5800338004 ──────────────────────── COMPENSATION & WORK DETAILS ──────────────────────── Salary: $160,000 - $210,000 USD OTE Pay Type: Salary + Commission + Equity Salary Band: Work Type: Full-Time Location: [US Only] ──────────────────────── KEY TASKS ──────────────────────── Key Tasks: strategic account management, executive business reviews, user onboarding and training, adoption monitoring, renewal and expansion strategy, ROI storytelling, cross-functional collaboration, account health analysis ──────────────────────── QUALIFICATIONS ──────────────────────── Qualifications: 5–7+ years enterprise SaaS customer success experience, MedTech industry experience preferred, strong executive communication skills, relationship-building expertise, organizational and multitasking skills, analytical background preferred ──────────────────────── TOOLS & CLIENT ──────────────────────── Tools: SaaS platforms, CRM systems, SQL (nice to have) Client Type: Medical technology companies ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Enterprise SaaS] [MedTech] [Strategic Accounts] [Account Expansion] ──────────────────────── BROWSE SIMILAR ROLES ──────────────────────── Job Title Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Customer%20Success%20Manager%20Strategic Category Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Customer%20Success

Customer Success Manager, Strategic Salary: $76,500 – $81,000 USD Location: Remote (United States) Company Name: Tebra Role: Guide strategic accounts