2d • Job Offers
[Hiring] [Remote Work] [Customer Success] Customer Success Manager, Strategic
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ROLE OVERVIEW
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Role: Serve as a strategic advisor to enterprise MedTech clients by driving user adoption, leading executive business reviews, ensuring renewals, and identifying expansion opportunities.
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APPLY
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COMPENSATION & WORK DETAILS
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Salary: $160,000 - $210,000 USD OTE
Pay Type: Salary + Commission + Equity
Salary Band:
Work Type: Full-Time
Location: [US Only]
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KEY TASKS
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Key Tasks: strategic account management, executive business reviews, user onboarding and training, adoption monitoring, renewal and expansion strategy, ROI storytelling, cross-functional collaboration, account health analysis
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QUALIFICATIONS
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Qualifications: 5–7+ years enterprise SaaS customer success experience, MedTech industry experience preferred, strong executive communication skills, relationship-building expertise, organizational and multitasking skills, analytical background preferred
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TOOLS & CLIENT
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Tools: SaaS platforms, CRM systems, SQL (nice to have)
Client Type: Medical technology companies
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ROLE TAGS
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Category: [Customer Success]
Sub-Category: [Enterprise SaaS] [MedTech] [Strategic Accounts] [Account Expansion]
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[Hiring] [Remote Work] [Customer Success] Customer Success Manager, Strategic
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