2h • General Discussion
Anyone here using conversational AI for live chat (not just basic bots)?
We’ve been testing conversational AI inside GoHighLevel recently, not the old-school “press 1 for…” type, but actual intent-based responses + qualification.
What surprised me most:
• It handles 70–80% of initial inquiries without human input
• It pre-qualifies before booking
• It increases booked calls without increasing traffic
The real shift isn’t automation, it’s response speed + context awareness.
Curious, are you using AI chat mainly for support, lead gen, or full qualification?
Would love to see how others are structuring their flows.
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Anyone here using conversational AI for live chat (not just basic bots)?
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