The loudest fear around AI has always been job loss. But the quieter, more accurate shift is happening somewhere else. AI is not removing work, it is removing the space between work, and that is changing how roles feel, how value is created, and how people experience their day.
------------- Context -------------
Most modern jobs are not made up of one continuous task. They are made up of transitions. Moving from a meeting to notes. From notes to action items. From action items to follow-ups. From information to decisions. From one system to another.
For years, these transitions have been the invisible glue of work. They are rarely written into job descriptions, but they consume enormous time and cognitive energy. People become the connectors, translators, reminders, and memory holders that keep organizations moving.
AI is now stepping directly into those gaps. It summarizes conversations, drafts follow-ups, organizes tasks, routes requests, and preserves context across tools. The work still exists, but the friction between steps is shrinking fast.
That is why this shift feels unsettling. When transitions disappear, the shape of work changes. And when the shape of work changes, identity and value can feel suddenly unclear.
------------- Why Transitions Have Always Carried Hidden Value -------------
Transitions may look like overhead, but they have always been where judgment lives.
Deciding what matters from a meeting. Interpreting tone in a message. Knowing who needs to be looped in. Choosing when to escalate and when to wait. These are not mechanical steps. They are human sensemaking.
Because this work is informal, it often goes unrecognized. It sits between roles. It rewards experience more than expertise. And it creates a sense of indispensability for the people who quietly manage it well.
When AI absorbs parts of this transition work, it can feel like value is being taken away. But what is actually happening is exposure. The work was always there. It just was never named.
The discomfort is not about loss of work. It is about loss of ambiguity.
------------- Where AI Quietly Wins First -------------
AI’s earliest and most consistent wins are not in deep expertise. They are in coordination.
Capturing decisions from conversations. Turning unstructured input into structured tasks. Surfacing what changed since yesterday. Reminding teams of commitments that fell through the cracks. These are high-volume, low-glory activities that drain attention.
When AI handles these transitions, people often report mixed emotions. Relief, because mental load drops. Unease, because something familiar is gone. The day feels faster, but also flatter.
This is where resistance often hides. Not in objections to AI, but in nostalgia for the parts of work that made people feel useful without being explicitly valued.
------------- Why This Shift Feels Disorienting -------------
Transitions have always provided pacing.
They create pauses between tasks. Natural moments to reflect, reframe, or recover. When AI compresses transitions, work becomes more continuous. Less stop and start. More flow.
Flow can be powerful, but it also removes breathing room. People may feel productive while becoming exhausted. They may complete more while feeling less grounded in why they matter.
There is also a status shift. When coordination becomes automated, value moves upward toward judgment, framing, and decision quality. That is uncomfortable for roles built around being the reliable connector.
The risk is not that people become unnecessary. The risk is that organizations fail to help people evolve their sense of contribution.
------------- Redefining Value After Friction Is Removed -------------
When transitions shrink, what remains becomes more visible.
What questions we ask. How we frame problems. Which trade-offs we prioritize. When we intervene and when we let systems run. These become the new markers of value.
This requires a mindset shift. From “I am valuable because I keep things moving” to “I am valuable because I shape what matters.” That shift does not happen automatically.
Organizations that ignore this will see anxiety rise. People will feel busier yet less secure. Productivity may increase while engagement drops.
Organizations that address it intentionally will unlock something different. More time for thinking. More clarity in decisions. More meaningful contribution.
------------- The New Skill Is Sense-making, Not Speed -------------
As AI removes friction, speed stops being differentiating. Everyone moves faster.
What matters more is interpretation. Can we decide what to do with the output? Can we spot when something feels off? Can we connect dots across domains instead of just across tools?
This is where human value concentrates. Not in producing more, but in choosing better.
AI can compress work. Humans still give it direction.
------------- Practical Strategies: Adapting to a World With Fewer Transitions -------------
- Name transition work explicitly. Make coordination and sensemaking visible so people understand what is changing and why.
- Redefine role value beyond throughput. Emphasize framing, prioritization, and decision quality in performance conversations.
- Reintroduce intentional pauses. Use AI to save time, then protect some of that time for reflection instead of filling it immediately.
- Help people migrate their identity. Support the shift from “connector” to “shaper” through coaching and shared language.
- Measure outcomes, not motion. As transitions shrink, activity becomes a weaker signal of value than impact.
------------- Reflection -------------
AI is not hollowing out work. It is hollowing out the space between steps. That space used to hide effort, judgment, and identity. Now it is becoming visible.
This moment is an opportunity. When we stop confusing friction with value, we can design work that is lighter, clearer, and more human. But only if we help people see where their value is moving, not disappearing.
The future of work is not about doing less. It is about doing what only humans can do, once the noise is gone.
How do we help people redefine their value as coordination becomes automated?