Smart shop owners know: Proactive techs don't just fix cars faster – they transform your entire operation.
Here's the question that cuts through interview BS:
"How do you like to fill your downtime when you're working?"
Why this works:
- Shows if they take initiative without supervision
- Reveals their definition of "adding value"
- Exposes whether they're builders or clock-watchers
🟢 Green flag answers:
- "I organize the tool area"
- "I review upcoming jobs"
- "I help newer techs with questions"
- "I study technical bulletins"
🔴 Red flags:
- "I scroll my phone"
- "I wait for the next assignment"
- "I take extra breaks"
The best techs see downtime as opportunity, not vacation.
Your team's quiet moments reveal their true character. The question is: Are you asking the right questions to find them?
Save this post – your next A-player hire might depend on it.
What interview question has helped YOU identify top performers? Drop it below 👇