User
Write something
Pinned
Welcome to The SVL Community
Hey everyone, and welcome to the community. I'm JT (J. Todd Jennings), and I want to share why I built this community and assembled the SVL Team of Mentors. I've crossed 31 Ironman finish lines, including competing at the World Championships and multiple Ultra-Marathons. Each of those 140.6-mile journeys taught me something profound: success isn't about the sprint—it's about showing up mile after mile, especially when it gets uncomfortable. The same principle has guided my 30+ years in tech leadership. As a CTO who's scaled SaaS platforms from startup to 400M members, led distributed engineering teams, and navigated the chaos of hypergrowth at companies like Gold Athletics and Endurance Zone, I've learned that building a business is the ultimate endurance event. Here's what I know to be true: - Your first mile won't be pretty (my first startup wasn't either) - You'll hit walls at miles 13, 20, and 26 (we all do) - The difference between DNF and crossing the finish line? Community, strategy, and relentless forward motion - I didn't start Startup Venture Lab to teach theory from an ivory tower. I built it because I've been in the trenches—debugging code at 3 AM, pivoting business models on the fly, and turning "impossible" technical challenges into competitive advantages. This community is for entrepreneurs who understand: - Building a business is about daily consistency, not overnight miracles - Real growth happens when you're uncomfortable - The best insights come from people actively in the arena - Tools and templates are worthless without execution Just like in endurance sports, you don't need to be the fastest or the strongest. You need to be the most persistent. You need the right training plan, the right nutrition (in our case, knowledge and tools), and a support crew that gets it. What you'll find here: No fluff. No "get rich quick" schemes. Just battle-tested frameworks, real-time problem-solving with peers who are building alongside you, and the accountability to keep moving when motivation fades.
0
0
Does my therapy website actually need a special tech setup?
I'm building my first website for my online therapy practice and I honestly don't know if I need something fancy or if a basic website builder like Squarespace or Wix is totally fine. I keep reading about things like HIPAA compliance and SSL certificates and I have no idea if those are things I need to pay someone to set up or if they come included. I just want patients to be able to find me, read about my services, and book a session - is that as simple as it sounds or am I missing something big?
How do you actually price a managed service contract?
I have a few clients paying me for hourly IT support right now, but I want to move them onto monthly managed service agreements so I have predictable recurring revenue. Problem is I have no idea how to price it - do I estimate hours and multiply by my rate, or is there some other formula people use? I don't want to underprice and get crushed by needy clients, but I also don't want to scare anyone off when I'm still trying to build the business up.
Using AI tools to fake a portfolio before launch ethical?
I'm pre-launch on a digital marketing agency and the classic chicken-and-egg problem is killing me no clients without a portfolio, no portfolio without clients. I've been experimenting with using AI to build out mock campaigns and sample deliverables to show prospects what I *could* do for them. Part of me feels like this is just smart resourcefulness, but another part wonders if I'm misrepresenting myself somehow. Has anyone done this, and how did you frame it to early clients without it feeling like you were overselling your experience?
Your sales funnel was designed in 1998.
Let that sink in. The growth model most founders still rely on was created before the telephone was common, before cars dominated the roads, and a full century before the internet changed how customers actually buy. Yet here we are in 2026, still pouring marketing budget into the top of a leaky container and wondering why customer acquisition costs keep climbing. After thirty years as a CTO and co-founder scaling SaaS platforms, I can tell you the funnel is not just outdated. It is actively working against your growth. Here is what the data shows: → Acquiring a new customer costs 5x more than retaining one → A 5% increase in retention can boost profits 25% to 95% (Bain & Company) → Your most valuable growth channel (advocacy) is completely invisible inside a funnel The companies dominating their categories right now, Amazon, HubSpot, and most of the billion-dollar SaaS brands you admire, abandoned the funnel years ago. They use the Flywheel Model. Three forces. Force. Friction. Mass. Three phases. Attract. Engage. Delight. One compounding engine that gets more efficient the longer it spins. I just dropped a new YouTube video breaking down exactly how to make the shift, plus a free ebook that goes even deeper with frameworks, case studies, and implementation steps. Both are free. Links in the comments. Which is your biggest gap right now? Force, friction, or mass? Drop it below and I will reply with a specific next step you can take this week. #StartupGrowth #SaaS #Founders #CustomerExperience #StartupVentureLab
0
0
1-16 of 16
powered by
Startup Venture Lab
skool.com/startup-venture-lab-5821
Startup Community with resources, tools and mentorship startups and solopreneurs
Build your own community
Bring people together around your passion and get paid.
Powered by