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May 4 •
Start Here: Skool Automation for Community Owners
Welcome to Skool Automation. This community is for Skool owners, coaches, creators, course sellers, and community builders who want to automate the repetitive work behind running a Skool community. Not fake “set it and forget it” automation. Useful automation that helps you save time, follow up with members, improve engagement, reduce churn, and keep your community running without doing every task manually. Inside this group, you’ll find practical guides, templates, workflows, and examples for: - Skool automation - Skool DM automation - Skool onboarding automation - Skool member follow-ups - Skool engagement workflows - Skool retention automation - Skool AI moderation - Skool community operations - Skool workflow templates - Skool community management systems If you run a Skool community, you already know the busywork adds up fast. Welcoming new members. Following up with inactive members. Answering repeat questions. Checking posts and comments. Remembering who needs help. Keeping members engaged. Preventing people from silently drifting away. That is what this group is about. The goal is to help you build simple systems for the work that normally lives in your head. A good Skool automation system can help you: 1. Welcome new members consistently 2. Send better member follow-ups 3. Create onboarding workflows 4. Spot inactive or drifting members 5. Trigger engagement prompts 6. Reduce manual moderation work 7. Organize repeat community tasks 8. Improve member retention 9. Save time managing your Skool group 10. Build a more consistent community operating system Start with these topics: Skool DM Automation. How to automate welcome messages, check-ins, follow-ups, and member reactivation without sounding robotic. Skool Onboarding Automation How to help new members take their first action, introduce themselves, find the right resources, and avoid joining silently. Skool Engagement Automation How to create recurring workflows that keep members participating through prompts, reminders, check-ins, and support threads.
18h •
Skool Member Health Score: How to Spot Active, Drifting, and At-Risk Members
A Skool member health score helps you understand who is engaged and who may be drifting. It does not need to be complicated. The goal is to answer one question: Who needs attention? You can think of members in four simple groups. 𝗔𝗰𝘁𝗶𝘃𝗲 They are posting, commenting, asking questions, sharing wins, or completing lessons. Signal: They are getting value and participating. 𝗡𝗲𝘄 𝗯𝘂𝘁 𝗻𝗼𝘁 𝗮𝗰𝘁𝗶𝘃𝗮𝘁𝗲𝗱 They joined but have not taken a first action. Signal: They need onboarding help. 𝗗𝗿𝗶𝗳𝘁𝗶𝗻𝗴 They were active before but have started going quiet. Signal: They may need a check-in. 𝗔𝘁-𝗿𝗶𝘀𝗸 They show stronger warning signs. Examples: • long inactivity • refund language • cancellation language • frustration • repeated support issues • no progress • no response to follow-ups Signal: They may churn if nobody intervenes. A member health score can use simple signals: • last activity date • number of comments • intro completed • lessons started • challenge participation • help requests • wins shared • sentiment • support issues • cancellation keywords The point is not to judge members. The point is to know what they need. Active members may need recognition. New members need onboarding. Drifting members need reactivation. At-risk members need support. Want to track member health inside your Skool community? StickyHive helps Skool owners identify active, drifting, and at-risk members so the right follow-up happens.
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2d •
Skool Member Follow-Up Tracker: What to Track and Automate
A Skool member follow-up tracker helps you know who needs attention. At first, you may track this in your head. Then the community grows. Suddenly you have: New members to welcome. Inactive members to check on. Questions to answer. Wins to celebrate. Canceling members to follow up with. People who need resources. People who asked for help and disappeared. That is when you need a system. Here is what a Skool follow-up tracker should include. 𝗠𝗲𝗺𝗯𝗲𝗿 𝗻𝗮𝗺𝗲 Who needs follow-up? 𝗝𝗼𝗶𝗻 𝗱𝗮𝘁𝗲 How long have they been in the community? 𝗦𝘁𝗮𝘁𝘂𝘀 New, activated, active, inactive, drifting, at-risk, power user. 𝗚𝗼𝗮𝗹 What did they say they wanted? 𝗦𝗲𝗴𝗺𝗲𝗻𝘁 Accountability, feedback, resources, coaching, beginner, advanced, stuck. 𝗟𝗮𝘀𝘁 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝘆 When did they last post, comment, or engage? 𝗟𝗮𝘀𝘁 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽 When did you last message them? 𝗡𝗲𝘅𝘁 𝗮𝗰𝘁𝗶𝗼𝗻 What should happen next? Examples: Send welcome DM. Invite to help thread. Send resource. Check on blocker. Ask for testimonial. Trigger retention workflow. 𝗥𝗶𝘀𝗸 𝗹𝗲𝘃𝗲𝗹 Are they healthy, drifting, or at-risk? The problem with a manual tracker is that it gets stale. A better system updates based on member behavior and triggers the follow-up automatically. Want a Skool member follow-up tracker that connects to workflows? StickyHive helps Skool owners track members, segments, activity, and next actions.
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3d •
How to Follow Up With Skool Members Who Don’t Introduce Themselves
A lot of Skool members join and never introduce themselves. That does not always mean they are uninterested. Sometimes they are busy. Sometimes they are nervous. Sometimes they do not know what to say. Sometimes they are lurking. Sometimes they missed the intro thread. A gentle follow-up can help. Do not make it sound like they did something wrong. Avoid: “You still have not introduced yourself.” That can feel like pressure. Use something lighter: “Quick reminder — introduce yourself when you get a chance so we know what you are working on and how to support you.” Or: “Welcome again. If you have not yet, start by dropping a quick intro. Even one sentence is fine.” Or: “Want to make your first post easy? Just share what you are working on and what you want help with.” The goal is to reduce friction. You can even give them a template: “Copy/paste this: I joined because: I am working on: I want help with:” That makes the first action easier. The intro matters because it turns an invisible member into a visible participant. Once someone introduces themselves, it is easier to reply, tag them, route them to resources, and help them feel part of the group. Want to automate intro reminders for new Skool members? StickyHive helps Skool owners trigger follow-ups when new members do not take their first action.
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4d •
How to Follow Up With New Skool Members Automatically
Following up with new Skool members is one of the easiest ways to improve activation. Most new members do not need more content. They need direction. The problem is that owners forget to follow up manually. A new member joins. You mean to check in. A few days pass. They never introduce themselves. They never ask a question. They disappear. That is why automatic follow-up matters. A simple new member follow-up workflow looks like this: 𝗦𝘁𝗲𝗽 𝟭: 𝗪𝗲𝗹𝗰𝗼𝗺𝗲 Ask what they want help with. Example: “Welcome. What is the main thing you are hoping to get from this community?” 𝗦𝘁𝗲𝗽 𝟮: 𝗙𝗶𝗿𝘀𝘁 𝗮𝗰𝘁𝗶𝗼𝗻 𝗿𝗲𝗺𝗶𝗻𝗱𝗲𝗿 If they do not introduce themselves, send a nudge. Example: “Introduce yourself when you get a chance so we know what you are working on.” 𝗦𝘁𝗲𝗽 𝟯: 𝗗𝗮𝘆 𝟯 𝗰𝗵𝗲𝗰𝗸-𝗶𝗻 Ask if they found the right place to start. Example: “Did you find the best starting point, or do you want me to point you there?” 𝗦𝘁𝗲𝗽 𝟰: 𝗗𝗮𝘆 𝟳 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽 Ask what they are working on now. Example: “What is one thing you want to make progress on next?” 𝗦𝘁𝗲𝗽 𝟱: 𝗦𝗲𝗴𝗺𝗲𝗻𝘁 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 If they need accountability, send them to check-ins. If they need feedback, send them to the feedback thread. If they are stuck, ask what they tried. Follow-up should feel helpful, not automated. The goal is to make sure no new member slips through the cracks. Want to follow up with new Skool members automatically? StickyHive helps Skool owners build onboarding follow-up workflows and DM sequences.
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Skool automation for DMs, member follow-ups, posts, AI moderation, engagement, retention, and community workflows powered by stickyhive.ai
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