Connect With Your Drivers!
It is so important to make a connection with the driver.
We need to screen the driver.
We need the straightforward information that will either qualify or disqualify them for the job, and we need to get this information quickly and efficiently.
This is true, but be careful!
By being robotic and emotionless, you disconnect from your driver! You are not looking at a person on paper; you are talking to a human with needs, interests, and personality.
By connecting with your driver right out of the gate, you will make the process more enjoyable and smoother for both of you. They will feel more comfortable giving you personal information and keeping you as their partner in the process.
When you make sure to laugh a little, listen a little, and explain a little, you will be sure to get all the accurate information you need AND understand the driver's motivations and hesitations.
Make notes. Keep little bits of personal info. "How's your wife doing? Is she feeling better?" "How's it feel to be a grandpa? That baby got you wrapped around her finger yet?"
When you do your callback and check-ins, make sure to let them know you remember who they are and what is going on in their lives.
Connection.
So many times, a recruiter will get all the info they need and send the app in, but when the driver gets to the interview, he walks away because he doesn't feel like his interests are being considered, and oftentimes, helpful information has been missed by just answering the questions on the screening page.
Have a conversation.
Hear his concerns and goals.
Connect.
You'll be able to place him with a company more accurately, and when he's ready to move again in the future, he'll come to you.
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Connect With Your Drivers!
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