So Frustrated Right Now

Was anyone else affected by the Claude outage last evening April 29? When it came back I lost access to my account. This evening I spent two hours convincing Fin (the support AI) that it was an Anthropic issue, not my computer or browser. Now Fin says they will investigate but I don't get a support ticket number and Fin won't confirm a time frame or even promise that I will get a response. I realize my $20 does not buy concierge service but losing access indefinitely is very discouraging.

If I want to keep going I have to start again in a new account. I have Github repos for the project and the project context but I only committed half of yesterday's work, and I no longer have access to the session I was working in or all the prior ones. I won't just sit here, but what should I do? Should I show my repos to some other tool? Bite the bullet and drop a new $20? Those sessions and my past ones will never meet.

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