I've been taking practice questions and tests through PMP Study Hall and I am consistently getting about 70% right. So many questions that I get wrong seem to have multiple answers that could be correct. I've watched the mindset videos over and over and I haven't increased the number of questions I'm getting correct. For instance, this morning I had a question that was regarding stakeholders being upset about a deliverable. Two of the answers could have been correct to me. In this case, I was told to get to the root of the issue before acting. The two answers I was looking at were basically the following
- Review the documented requirements
- Call a meeting with stakeholders
To me, I would want to re-review the requirements again before meeting with the stakeholders to see if we misunderstood the requirements and to ensure I was familiar with what we had discussed prior to meeting with the stakeholders to understand what is upsetting them. I chose answer 1 with this thought process. The answer was #2. I'm trying to understand why this would be the correct answer, since I thought you should analyze the issue before acting, and both seem like it would be part of the process of analyzing the issue, but I would have done #1 before meeting with the stakeholders.
Thoughts on why I got this wrong?
Edit to add:
Here's the exact question from the PMP Study Hall practice exam.
Multiple stakeholders express dissatisfaction with a project deliverable.
What should the project manager do next?
A. Review the final scope statement.
B. Update the risk management plan.
C. Review the documented project requirements.
D. Schedule a meeting with the stakeholders.