Oct 29 • 🎖️CHALLENGES /ASSIGNMENTS HUB
🧠 Who Can Fix This? Poll of the Day
A UK-based travel company is struggling to manage customer queries.
Here’s what’s happening:
📞 Customers are reaching out via phone, email, and web forms
🕐 Agents are missing follow-ups and taking too long to respond
📉 CSAT scores are dropping fast
📁 There’s no central place to track customer issues or automate responses
👨💼 Management wants reports on agent performance and case resolution times
They already use Salesforce, but don’t know which solution to implement.
Which Salesforce product would be BEST for solving this problem?
🗳️ Vote below and explain your answer in the comments!
#WhoCanFixThis #SalesforcePoll #AdminChallenge #PathwayToSalesforce
Sales Cloud
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4
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🧠 Who Can Fix This? Poll of the Day
skool.com/pathway-to-salesforce
A community to help you transition into tech, master Salesforce skills, and unlock career opportunities with hands-on learning and real-world support.
Leaderboard (30-day)
1
+255
2
+206
3
+150
4
+76
5
+67
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