8d • General discussion
“Hi, I’m actually not there anymore…” 👀
This happens to us A LOT.
Title sends the address they have on file
We create the order with that information
The notary goes to the location…
And then the signer says:
“Oh, I’m at a different address”
Sometimes even in another city or state 😬
The notary gets upset with us and requests print/travel fees…
But here’s the reality:
No matter what address is on the order, the notary should ALWAYS confirm the FULL address directly with the signer before heading out
We only know the information provided to us, the notary is the one speaking directly with the signer
One confirmation call can save everyone a huge headache.
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14 comments
“Hi, I’m actually not there anymore…” 👀
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