Excited to be part of Melina's program. This is awesome

Let me explain. Last week, one of our notaries missed a few signatures on a signing. Our QC team caught it, but the documents had already been shipped. As soon as we notified her, she responded immediately. She went back to the signer, corrected everything, and kept us updated the whole way through. No excuses. No silence. No "let me check and get back to you tomorrow." Then yesterday, she emailed us again. Not to complain. Not to ask for something. She reached out because she noticed we had paid her the FULL agreed fee, and she assumed that had to be a mistake. She expected us to reduce her payment because of the error and the extra shipping costs. She basically wrote to make sure we weren't overpaying her. 🤯🤯🤯 Read that again. Here's what that tells me about our industry: notaries are so used to being punished that when they aren't, they get confused. That is honestly sad, and I understand why. A lot of companies out there treat a mistake as an excuse to cut your fee. That has never been how I see it. I don't want to punish notaries. I want them to do a good job. That's it. What I'm actually looking for is a PARTNER. Someone who makes my clients happy with the notary we sent, so the title company comes back, we get more orders, and the notary gets more work. Everybody wins. 🙌 And here's my honest perspective on what happened: Yes, there was a mistake. But we never had to chase her. We never had to wonder if she was going to fix it. She took ownership, communicated, corrected it, and then went one step further than anyone would have asked her to. That level of accountability impressed me. Truly. Mistakes happen, even to great notaries. What builds our trust isn't perfection. It's knowing that when something goes wrong, you'll answer the phone, communicate, take ownership, and help us make it right. She got her full fee, one week after the signing. And she just moved to the top of our list. ✨ Now I want to hear from you: have you ever been penalized for a mistake you fixed yourself? Or have you ever worked with a company that surprised you the way we tried to surprise her? Tell me in the comments 👇

And that was only the beginning. No scan on time. No drop off on time. No blue ink. None of the corrections we asked for. No response to our texts, our calls, or our emails. Here is what that looks like in real life. The seller did not get his money. The buyer did not get the keys to his house. My office received several complaint emails from the title company that day and the days after. A relationship we have built over YEARS is now at risk because of one person who believed that owning a notary stamp is the same as running a business. It is not. So let me ask this honestly, and I am asking with respect. Why are you in this business? If you are not going to answer the phone, if you are not going to follow the instructions you were given, if you are not going to show up dressed like someone else's biggest day depends on you, then what are you doing here? Because the documents are not the job. The job is a family standing in an empty living room, waiting for keys that are not coming. Nobody remembers the notary who did everything right. Everybody remembers the one who did not. This industry will give you a real income, real freedom, and a real reputation. But only if you treat it like a business first, and a stamp second. 🙏🏻

We are looking for a French Speaking Notary. It doesn’t matter the location.

We recently received this message from a notary who accepted an assignment and then realized it was scheduled for the same day. Here's our perspective. The assignment was offered four hours before the appointment. In this industry, that's not unusual at all. Same-day signings, last-minute document deliveries, and schedule changes happen every single day. It's part of being a mobile notary. If four hours isn't enough notice for your schedule, it's perfectly okay to decline the assignment. But once you accept it, the hiring company is counting on you. If you later realize you overlooked the date or need to rearrange your schedule, that's not a reason to renegotiate the fee. At that point, it's simply the cost of a mistake. The best habit you can do is check: ✔️ The signing date ✔️ The appointment time ✔️ The location ✔️ Any special instructions Would you accept a signing scheduled four hours from now, or is that outside your comfort zone?