President Ken Kiernan co-founded ICS, and serves as CEO. With a 30 year history helping customers follow their journey in the contact center space.

Husband, Dad, Public Speaking Coach, Three time TED Speaker, NY Times Best-Selling Author, Former Green Beret and Performance Coach

Former D1 Baseball Player turned Author, Speaker, and Mental Performance Coach

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Founder and CEO Follow me on LinkedIn: https://linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=rickierichey

Lead Graphic Designer at Task Force Pineapple. Art is my passion and I love having a job that fosters that creativity.

COO of Rapport Coaching

Altaworx | Telecom for Vets, Inc.

Developer