DAY 5 OF SOCIAL MEDIA MANAGMENT.
LECTURE 5- Social Media Strategies for Product & Service-Based Businesses
1. Product-Based Business Strategy
  • Focus: Visibility, trust, and conversions
  • Use high-quality visuals (photos, reels, product demos).
  • Clearly communicate features, benefits, and pricing.
  • Build trust through customer reviews, testimonials, and user-generated content (UGC).
  • Run promotions, discounts, and limited-time offers.
  • Share how-to videos, usage tips, and product comparisons.
  • Strong CTAs: Buy now, Shop the link, DM to order.
2. Service-Based Business Strategy
  • Focus: Authority, relationships, and lead generation
  • Share educational and value-driven content.
  • Position yourself as an expert in your niche.
  • Use case studies, client results, and before/after stories.
  • Build trust through personal branding and storytelling.
  • Encourage conversations via comments, DMs, and consultations.
  • Strong CTAs: Book a call, Send a DM, Free consultation.
3. Content Strategy Options
While building a content strategy, different content types are used for different goals:
  • Educational Content: Teaches and solves problems; builds authority and trust.Examples: Tips, how-to posts, tutorials, FAQs.
  • Entertainment Content: Increases engagement and reach; makes the brand relatable.Examples: Trends, memes, relatable reels.
  • Sales / Promotional Content: Drives conversions and revenue.Examples: Offers, launches, packages, discounts.
  • Inspirational Content: Creates emotional connection and motivation.Examples: Quotes, success stories, client wins.
  • Behind-the-Scenes Content: Shows authenticity and the human side of the brand.Examples: Work process, routines, team culture.
4. Key Differences in Content Approach
  • Product-based businesses: Focus on the product and how it helps.
  • Service-based businesses: Focus on the person and problem-solving skills.
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Qandeel Okz
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DAY 5 OF SOCIAL MEDIA MANAGMENT.
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