CLIENT COMMUNICATION - Best Communication Mediums
  1. ๐—ฉ๐—ถ๐—ฑ๐—ฒ๐—ผ ๐—–๐—ฎ๐—น๐—น๐˜€: Most preferable because they involve multiple senses. You can see facial expressions, body language, and emotions, which helps build trust and clarity.
  2. ๐—Ÿ๐—ผ๐—ผ๐—บ ๐—ฉ๐—ถ๐—ฑ๐—ฒ๐—ผ๐˜€: One-sided video communication. Useful for explanations, walkthroughs, and updates.
  3. ๐—”๐˜‚๐—ฑ๐—ถ๐—ผ ๐—–๐—ฎ๐—น๐—น๐˜€: One sense is missing (visual), which slightly reduces clarity compared to video, but tone and emotions are still conveyed.
  4. ๐—ง๐—ฒ๐˜…๐˜ ๐— ๐—ฒ๐˜€๐˜€๐—ฎ๐—ด๐—ฒ๐˜€: Least effective. The other person cannot see your expressions or emotions, which can lead to misunderstandings. Sometimes you may sound rude even when you are not.
Important Communication Tips:
  • Use ChatGPT to write or refine messages to reduce:
  • Grammar mistakes
  • Spelling errors
  • Unclear sentence structure
Try to involve as many senses as possible in client communication to improve understanding and connection.
Always structure your messages using:
  • Headings
  • Bullet points / Numbered lists
  • Bold text
  • Underlines or colours (where applicable)
This makes your communication:
  • Easy to read
  • More professional
  • Clear and engaging
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Yusra Zia
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CLIENT COMMUNICATION - Best Communication Mediums
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