ASSIGNMENT 5
CAN EMOTIONAL INTELLIGENCE BE LEARNED
Q1. Recall a moment when you reacted emotionally before noticing your feelings. How practicing self-awareness has changed the outcome?
Ans:
I recall an incident when I reacted emotionally before fully understanding my feelings. Once, my maid accidentally broke my laptop while trying to close it. When I returned and saw it damaged, she denied touching it. Since no one else had been in the room, I became extremely angry and reacted impulsively. I insisted that she admit her mistake and even asked her to swear that she had not done it.
Later, after calming down, my mother advised me to reflect on my own responsibility. She reminded me that I should not leave valuable items unattended when cleaning is in progress. This made me realize that instead of reacting with anger, I needed to take accountability for my belongings.
Practicing self-awareness helped me change the outcome in the long run. I decided to manage my workspace myself and set clear boundaries by not allowing anyone else to handle my laptop. This experience taught me that recognizing my emotions and reflecting before reacting leads to better decisions and prevents repeated mistakes.
Q2. Describe a situation where controlling your immediate reaction could have improved a relationship or result. What strategy would you use next time?
Ans:
I experienced this situation during political discussions with a close friend. We have been best friends since school, but we hold very different political opinions. Our discussions often became emotional and lasted for a long time without any productive outcome, as neither of us was willing to change our perspective.
Over time, I realized that continuing these heated conversations was unnecessary and emotionally draining. Instead of reacting immediately or trying to prove my point, I chose to stop engaging in political discussions altogether. My strategy was to set a clear boundary and redirect the conversation whenever it came up.
This decision helped preserve our friendship, as the debates never affected our bond once we stopped discussing politics. In the future, I would use the same strategy, recognizing emotional triggers early, practicing self-control, and choosing peace over winning an argument.
Q3. Think of a recent emotional moment. How can reflecting instead of reacting help you avoid repeating the same mistake?
Ans:
A recent emotional moment occurred last week when my friend began discussing a political issue. In the past, I would have reacted by arguing and trying to correct her, which usually led to heated discussions. This time, I paused and reflected on previous experiences and realized that reacting emotionally would only repeat the same mistake.
Instead, I calmly expressed that we have different political opinions and that discussing the topic could lead to unnecessary conflict. When I chose not to engage further, the situation settled, and my friend eventually changed the topic. Reflecting before reacting helped me maintain peace and avoid repeating unproductive behavior.
Q4. Share an example where your temperament or natural reaction affect a situation. How could training your EQ skills change similar future scenarios?
Ans:
In my professional experience, there was a situation where my natural emotional reaction affected the outcome. During a staff meeting, the Vice-Principal placed blame on me for a discipline issue that was actually her decision. It was only my third or fourth day at the institution, while she had been working there for several years. Feeling shocked and unfairly accused, I reacted immediately and defended myself in front of the staff.
Although I was factually correct, my reaction did not work in my favor. Later, I was asked to resign over another issue, where the Principal again supported her. Reflecting on this experience, I realize that stronger EQ skills could have changed the outcome. If I had managed my emotions, stayed calm, and chosen to address the issue privately or at a later time, I could have protected my position. With time, my skills, honesty, and professionalism would have spoken for themselves and gradually shifted trust in my favor.
This experience taught me that emotional control, patience, and strategic communication are essential for handling sensitive workplace challenges effectively.
Q5. Reflect on your personal growth. How can taking responsibility for your emotions help you mature and handle challenges more effectively?
Ans:
In my professional life, I learned that taking responsibility for my emotions plays a key role in personal growth. On one occasion, I privately pointed out to a teacher that her explanation of a poem was unclear. Instead of reacting emotionally or feeling disrespected when she asked me to take the class and demonstrate, I stayed calm and accepted the responsibility.
I handled the situation with emotional maturity by focusing on the solution rather than my ego. The students responded positively, and later the teacher thanked me and acknowledged that she had learned from the experience. This taught me that managing my emotions and responding constructively helps me handle challenges more effectively and fulfill my responsibilities with greater confidence and efficiency.