Mastering Objections: How to Turn “I’m Not Sure” Into “Let’s Do It”
Most people fear objections on sales calls.
But here’s the reality: Objections are not rejections—they’re buying signals.
When someone gives you an objection, it means they’re considering your offer. Your job is to guide them through their hesitation and make them feel confident about saying yes.
Here’s a simple framework for handling objections that turns doubts into deals:
1. Acknowledge, Don’t Argue
The biggest mistake? Getting defensive. Instead, agree with their concern. This lowers their guard.
Example:
“I totally get where you’re coming from. A lot of our clients had the same initial hesitation.”
2. Clarify the Real Concern
Most objections are surface-level. Ask questions to dig deeper and uncover the real issue.
Example:
“Can you tell me more about why you feel that way? Is it the timing, or something else?”
3. Reframe With Social Proof
Once you know the real objection, reframe it with a success story. Show them that others in their position took the leap—and it paid off.
Example:
“One of our clients had the exact same concern. After implementing our system, they booked 10 calls a week and saw a 25% revenue bump in 3 months.”
4. Focus on Their Desired Outcome
Shift the conversation from the objection to the outcome they want. Remind them of what they stand to gain.
Example:
“I know it’s a big step, but this system will bring in the consistent leads you’re looking for, so you can scale without worrying about client acquisition.”
5. Create Urgency Without Pressure
Objections often stem from fear of risk or delay. Create urgency by focusing on missed opportunity—but don’t push too hard.
Example:
“Waiting might feel safe, but the longer you wait, the more opportunities you miss. If we start now, you could see results within the next 30 days.”
Final Thoughts:
Objections aren’t deal-breakers—they’re opportunities to reassure and add value. When you handle them with confidence and empathy, closing becomes effortless.
I am a huge advocate for networking so I am always open to connecting with other entrepreneurs, feel free to comment, ask me questions or even send over a dm.
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Arran Dehel
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Mastering Objections: How to Turn “I’m Not Sure” Into “Let’s Do It”
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