It really matters who you put on your team.
We hired a loading crew with great reviews. The owner even said he’d be there supervising the load. Everything sounded right.
But once they started, we realized something wasn’t working. They ignored the plan we walked through and never communicated with each other. One declared he was playing a terrific game of Tetris.
When they said the truck was “full,” we still had an entire room of belongings left in the house.
They left proud of the job they’d done. We spent the evening reloading the truck ourselves in the dark.
We managed to get most of the leftovers on board, but not enough. In the end, we had to rent another truck and make a second trip between Los Angeles and Arizona.
When the unloading crew in Arizona opened the truck, it was obvious why — heavy containers stacked on top, light items crushed underneath, furniture scratched from being shoved in randomly.
But it reminded us of something important: the people you choose at the beginning matter.
The right team makes everything smoother. The wrong team creates problems everyone else has to work twice as hard to fix. A lesson we won’t forget anytime soon.