I use Notta AI [that's an affiliate link] to transcribe every call I'm on. My AI bot is always in the room and everyone who hops on a call with me knows it. The reason is simple: the transcript doesn't lie. My notes do.
Here's what recording your client calls does for your VA business:
✅ Serve them better - go back and catch every detail so nothing falls through the cracks
✅ Build custom proposals faster - their exact words and pain points are already in the transcript
✅ Spot new service opportunities - clients tell you what they need in conversation all the time without realizing it. The recording catches it so you don't miss it.
✅ Create SOPs without sitting down to write them - the transcript does the heavy lifting
✅ Cover yourself - what was agreed to is in writing. No he said she said.
🚨 Always record with permission. Always. 🚨
The work you're already doing in these client calls is generating assets you're leaving on the table every single time you don't hit record.
Start hitting record.
🎙️ What tool do you use? Drop it below. 👇🏽
Attached is a screen shot of the notes captured from my last open work session. It was about starting our email list! 😉