Incorrect timezones from Facebook Lead Ads · GoHighLevel w/ Robb Bailey

Incorrect timezones from Facebook Lead Ads

I noticed incorrect timezones being assigned to contacts coming from Facebook Lead Ads.

It looks like GHL is not pulling the correct timezone from Facebook. Instead, contacts are being assigned a wrong/default timezone (likely the account’s default).I’m not sure if this issue also happens with GHL forms on landing pages or calendar submissions, but the problem from FB Lead Ads is consistent.

I checked a few things:

The timezone field does not appear in exported CSV files, so it cannot be bulk-updated.
One possible workaround would be pushing State/ZIP from Facebook and updating timezone via Make or a custom automation — but that requires collecting extra fields, which isn’t ideal + additional automations (probably for every lead for with Make but not sure yet, maybe workflow in GHL would be easier)

This becomes a major issue when using outbound calling, since calling people at the wrong time can cause problems.Even automated SMS follow-ups can become inconvenient or non-compliant if they fire during the wrong hours.

Has anyone found a reliable way to ensure the contact timezone is captured correctly from Facebook Lead Ads or updated automatically afterward?Any proven workarounds, automations, or hidden settings that solve this?

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