Hey everyone! Just joined the community and based in Ottawa Canada.
I run a done-for-you missed call SMS recovery service for local trades and service businesses (electricians, HVAC, plumbers, salons) built on GHL.
My A2P campaign has been rejected 3 times with error code 30909 — CTA verification issue.
Here's my problem: my consent model doesn't fit the standard framework. The flow is simple — end user calls a local business, nobody answers, they get an automated text back within seconds. There's no web form because the customer never visits a website. They just called.
I can't add a "reply YES first" step because trades customers will just call the next business on Google. It defeats the whole purpose.
My questions for anyone who's solved this:
- Have you gotten A2P approved for a missed call text back use case where there's no web form opt-in?
- What opt-in method did you select and what did you write in the consent description?
- Did registering under a different use case category make a difference?
- Is toll free verification an easier path for this specific use case?
Any help massively appreciated 🙏