Alright, quick heads-up because this one tripped a LOT of people up 👇 If you logged into GoHighLevel recently and thought, “Did they remove Manage Smart Lists?” — you’re not crazy 😅 Nothing broke. Nothing got removed. It just moved. As part of the revamped Contact List View, GHL relocated the Manage Smart Lists and Restore options out of the header. The goal was to clean up the UI and keep actions more contextual to what you’re actually doing inside Contacts. Here’s the new flow 👇 You’ll now find Smart List Management inside the three-dot actions menu (⋮) next to the Add Contact button under Contacts > SmartLists. Same tools. Same permissions. Same functionality. Just a new home. Why this matters (especially for agencies): • Less header clutter = fewer misclicks • More consistent UI patterns across GHL • Easier onboarding for team members • Fewer “where did this go?” support questions Once your muscle memory updates, this actually feels cleaner and more intentional. Two clicks and you’re right where you need to be. If you manage Smart Lists daily, or support clients inside a white-labeled setup, this is one of those small UI changes that’s worth flagging for your team so nobody wastes time hunting for buttons that didn’t disappear, they just moved. Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/smart-list-management-just-changed-in-gohighlevel/

Product reviews are one of the biggest trust builders in ecommerce. They can also be one of the biggest risks when they’re ignored or handled too late. HighLevel just fixed that. With the new Product Review Submitted trigger, ecommerce stores can now automate actions the moment a customer leaves a review. Not later. Not manually. Instantly ⚙️ Here’s why this matters. Before this update, reviews were passive. You could read them, maybe respond, but they didn’t connect to your workflows in any real way. That meant delays, missed feedback, and a lot of manual checking. Now, every review becomes a trigger. Five-star review?Send a thank-you message, tag the customer, or notify your team to engage while the customer is happy ⭐ One-star review?Alert your team immediately, assign a task, or flag it for follow-up before it turns into a bigger problem 🚨 What makes this even more powerful is the filtering. You can trigger workflows based on: - Star ratings - Review text or headlines - Specific products - Store names - Even the reviewer’s name or email That means smarter automation and way less noise. For agencies, this is gold. You can build a clean review automation workflow once and roll it out across multiple ecommerce clients. It runs quietly in the background, protects reputations, and proves your value without constant effort. Bottom line: reviews are no longer something you “check later.”They’re real-time signals that can drive action the second feedback comes in. If you’re using HighLevel Ecommerce Stores and not building review automations yet… this should be next on your list 👊 Full Post Here!

Workflow Pause Actions are now live in GoHighLevel, and they fix a problem most of us have worked around for years. Testing workflows used to mean deleting steps or cloning automations just to stay safe. That approach worked, but it slowed things down and made mistakes more likely. With Workflow Pause Actions, you can pause individual steps right inside the Standard Builder. The action stays in place, all settings remain saved, and the rest of the workflow keeps running. Paused actions are skipped during execution and clearly dimmed, so you always know what is active and what is not 🔧 This makes testing and troubleshooting much easier. If a message fires at the wrong time or a step needs review, you can pause that action without stopping leads or breaking logic. You can test changes, watch how the workflow behaves, and turn the step back on when you are ready. No rebuilding. No reconnecting. For agencies, this adds peace of mind. Workflow Pause Actions let you fix issues faster and keep client automations clean. Over time, this means fewer errors, better workflows, and more confidence when making changes 🚀 If you build workflows often, take a few minutes to try this on an existing automation. Workflow Pause Actions make testing calmer, safer, and far more predictable. Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/workflow-pause-actions-safely-test-and-debug-ghl-automations/

This is one of those updates agencies have been asking for over and over, and it’s finally here. GHL just rolled out multilingual audit reports, and if you prospect outside one language or market, this is a game-changer. You can now share or export Marketing Audit Reports in 13 different languages, so prospects actually understand what you’re showing them, without slowing the sales conversation down. Here’s why this matters 👇 When prospects read audit insights in their native language, trust builds faster. Confusion disappears. And decisions happen quicker. Instead of explaining every section or answering the same questions on every call, the report does the heavy lifting for you. What makes this even better is how clean the workflow is inside GHL: • Choose the language when sharing a report link • Export PDFs in the prospect’s language • Let prospects switch languages themselves if needed • Works via SMS, email, and web links • Available at both agency and sub-account levels No setup. No extra tools. No complicated configuration. This is especially powerful if you’re working with multilingual local markets, running cross-border campaigns, managing franchises, or testing new regions. You can now prospect globally without rebuilding assets or changing your process. Bottom line: this update helps you look more professional, move faster in sales conversations, and close more deals, all while staying fully white-labeled inside GHL. 🚀 Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/ghl-multilingual-audit-reports-for-prospecting/

Ever wish you could send WhatsApp campaigns on your schedule—not all at once, but in smart, manageable waves? With GoHighLevel’s new bulk WhatsApp messaging features, you’re finally in control. Schedule sends days in advance, use drip mode to break up your delivery, and decide exactly when your messages go out. No more worrying about messages landing at odd hours or risking your sender reputation by sending everything at once. The new features let you choose batch size, repeat interval, and the specific days and time windows for delivery—so your campaigns match your audience’s habits perfectly. Setting up a campaign is a breeze: just pick your contacts, select your WhatsApp template, and choose whether to send all at a scheduled time or in smaller drip batches. You can pause, adjust, or track every campaign in real time right from the Bulk Actions page. What does this mean for you? Higher deliverability, less risk of being blocked, better engagement, and a smoother workflow for your team. Agencies and marketers can launch bigger campaigns with fewer headaches, knowing their messages will actually reach real people—at the best possible moment. These updates are perfect for lead gen, promotions, reminders, and any high-volume WhatsApp campaign where control and timing matter. If you want your messaging to work harder, not just louder, this is your new secret weapon. Ready to give your next WhatsApp campaign the control and results it deserves? Jump into GoHighLevel’s Bulk Actions, try the new scheduled and drip messaging features, and see just how much smarter your communication can be. Full Post Here!