If your reps are still winging their sales calls, this update is for you.
GoHighLevel just rolled out a call scripting tool built directly into the mobile app and it’s a big deal for anyone running live calls from the field.
Now, agents can access structured call scripts with a single tap during any mobile call. Whether they’re handling objections, qualifying leads, or covering compliance language, your team can stay on point without memorizing everything or guessing what to say.
Here’s how it works:
- Admins create scripts in the GHL web app under Phone Numbers > Advanced Settings > Call Scripts.
- You can write prompts, steps, bullet lists—whatever your reps need to sound sharp and close more deals.
- On the mobile app, agents just tap the script icon during a call to pull up the guidance they need in real time.
No more botched intros. No more missed questions. No more inconsistent messaging that costs you leads.
This feature is perfect for sales teams, agency owners, and local businesses that want to sound professional and close more consistently especially when onboarding new reps.
It only takes a few minutes to set up a script, but the impact on your call quality can be massive.
Go try it now. Start with a discovery script or common objections list. See how your team performs when they’re no longer flying blind.
Let us know how it’s working for you and if you’ve found a creative way to use the new call scripting tool, drop it in the comments!