Facebook Reviews Now Have AI Replies

Alright, this one fixes a real problem. Facebook reviews usually get ignored because they live outside your normal workflow. Now, Facebook review replies are built into GoHighLevel Reviews AI, so you can respond from the same place you already manage Google reviews. 👍

You’ve got two options, and both are useful.

Option 1 is Suggestive mode. You click AI Reply, GHL drafts the response, and you review and send it. This is perfect when you want speed but still want a human to approve every word.

Option 2 is Auto Responses. You create a Reviews AI Agent, set your rules, and let it reply automatically to the reviews that match. This is where agencies and multi-location brands win, because response coverage goes up without adding more work.

The smart way to roll it out is simple: Start with Suggestive mode first. Then move to Auto Responses for 4 and 5 star reviews only. Once you like the quality, expand your rules or add more pages.

If you manage multiple clients, keep agents organized by naming them clearly per client or location. Set the tone and language so replies stay consistent, then do a quick weekly check to make sure everything still looks on-brand.

If you try it, tell the group what you picked first: Suggestive or Auto Responses? And did you start with positive reviews only? 🚀

Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/facebook-review-replies-in-ghl-ai-suggest-auto-respond/

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