We’re seeing a small number of users who are having trouble connecting CalSync to their tablet, while most connections work normally.
Because everyone’s setup is different (network, OS, tablet model, security settings), we’d love your help collecting a few details so we can pinpoint what’s going on and fix it properly.
If CalSync is not connecting for you, please reply to this post with the following:
📋 Connection Details
- Tablet model
- Operating system
- Connection method
- Are you on a restricted network?
- What do you see on the Connect screen?
- Exact step where it fails
🧪 Optional (If You’re Comfortable)
- A screenshot of the Connect screen
- Whether Developer Mode is enabled on your tablet
- Whether CalSync worked for you in a previous version (and which version)
💡 Why This Helps
Every computer and network behaves a little differently. By gathering this info, we can:
- Identify patterns (OS, network type, tablet model)
- Fix edge cases faster
- Make CalSync more reliable for everyone
Videos and screenshots welcome! Anything you think we need to troubleshoot your issue.
Thanks for helping us improve this — we really appreciate the support and patience 🙏