When it comes to communities, you hear a lot of words thrown around. Everyone has their own take on what matters most, right?
Each of these words comes with its own level of hype, and sometimes we focus in so hard on one area that others end up neglected and in need of some triage.
For example:
- Value
- Engagement
- Churn
- Retention
- Monetization
- Authenticity
- Support
- Conversion
- Visibility
- Connection
Let’s talk about it as a community.
There are no wrong answers here, just different perspectives.
Which of these words matters most to you, and where do you think we should focus to create a thriving community?