Community Success story 1 - COO Alliance · Community F.I.R.E. Mojo

Community Success story 1 - COO Alliance

Found this in the wild (not mine, just for inspiration);

COO Alliance: The Premier Network for Chief Operating Officers

COO Alliance is a top-tier online and offline community founded by Cameron Herold, designed exclusively for Chief Operating Officers (COOs) and "second-in-command" executives. Filling the gap for COOs who lack dedicated peer groups, COO Alliance delivers world-class support, networking, and leadership development opportunities.

Cameron Herold and the COO Alliance community use a combination of Circle (a modern community management platform) and Slack for ongoing peer communication, private channels, resource sharing, and support between monthly events.

Circle is the main portal for member interaction, resources, and discussions.
Slack is used for fast peer-to-peer communication and ongoing engagement.
Monthly live events and mastermind calls are hosted via Zoom

Membership Features

Eligible for COOs or true seconds-in-command (companies with $2M+ revenue—new criteria for online events—and 10+ employees)
Application or member referral required (vetting process applies)
Annual membership: $4,900–$10,000
12 monthly online mastermind calls, 12 AI Expert Innovation calls
2 live in-person events per year (Vancouver, Scottsdale, MIT offsite—$5M+ revenue required to attend)
Private communication channels (Circle, Slack, segmented channels by company size)
CEO-approved global peer network
Regular guest speakers, resource sharing, and ongoing leadership development
Members represent companies like 1-800-GOT-JUNK?, US Fertility, Glen Raven, RPM Pizza

Community Metrics & Stats

Estimated membership: 100–1,000 active members
Average member company size: $50M+ annual revenue, 75–7,500 employees
Events: 12 online monthly calls, 12 expert sessions, 2 annual in-person events
Net Promoter Score (NPS): consistently above 70% (“world-class”), with most recent events above 90% positive NPS
Member renewal rate: notably high (exact % not public)
Online platforms used: Circle, Slack, segmented by company revenue
Online and in-person engagement cited as highly impactful
Recent incentive: lowered online event threshold to $2M revenue; summer price special lowered annual fee to $4,900

Benefits & Reviews

4.8 out of 5 average member rating, 150+ Trustpilot reviews
High-quality networking, actionable support, and peer problem-solving
Member reviews cite strong ROI, business impact, and outstanding community quality

Mission & Impact

Dedicated to elevating the COO role, driving career growth and business results
Cameron Herold actively leads; host of the "Second-in-Command Podcast"
Content covers CEO/COO relationships, strategic planning, operations, tech tools, leadership development, and more

COO Alliance stands out as a vetted, growth-focused community for operations leaders, combining unparalleled peer support with professional development, robust engagement, and measurable impact.

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