Is anyone commercializing ICM as a Product or SaaS?

I am running an ICM knowledge base for my engineering company using GitHub, VS Code, and Claude Code. The efficiency gains in our workflows have been massive, and I see a clear opportunity to offer this to other regional companies as a new business unit.

However, this dev-centric stack creates too much friction to be presented directly as a product to non-technical clients.

The model I envision starts with heavy consulting to align the client's processes and culture. Once maturity is reached, it transitions into a managed service: issue tracking, periodic context pruning, and ad-hoc consulting for new agentic features.

Has anyone here successfully commercialized this philosophy? I am particularly interested in how you package the delivery and abstract the technical friction (like the IDE and repo management) for the end user. Are there platforms already solving this?

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Is anyone commercializing ICM as a Product or SaaS?