Retell ai tool extract isnt working? · Brendan's AI Community

Retell ai tool extract isnt working?

hey everyone, this is my first time here and i have a question, im working on a hvac receptionist on retell ai and i would like the customer to confirm there email and full name during the call, once its said i would like it to go to make.com and have it search it in the system to make sure the customer is verified. i formated the json on the function but the transcript in the webhook in make.com isnt showing right.

can anyone give me a solution to this problem? if it isnt possible what other option do i have? thanks

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