Mar 31 • 🐛 Questions
Unable to Permanently Delete Archived Entries or Entire Knowledge Bases
I've encountered a bug related to deleting content within the knowledge base system:
🔁 Issue 1: Archived Entries Can't Be Permanently Deleted
- I archive an entry.
- I click on the Delete button.
- I confirm the deletion in the popup.
- Expected: The entry should be permanently deleted.
- Actual: Nothing happens. The entry remains visible in the archive.
🧹 Issue 2: Entire Knowledge Base Can't Be Deleted
- I try to delete a full knowledge base.
- Instead of asking for confirmation or deleting it, the system simply opens the knowledge base.
- Expected: A confirmation prompt should appear to confirm deletion of the knowledge base.
- Actual: The system navigates to the knowledge base view instead of initiating the deletion process.
Would be great to get a fix or workaround — I’m trying to keep things tidy. 😊Let me know if you need a screen recording or additional info!
Thanks!
— Martin
2
3 comments
Unable to Permanently Delete Archived Entries or Entire Knowledge Bases
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