Need advice... · Assistable.ai

Need advice...

What do you do if your prompt needs to be longer due to pathing through complex scenarios? I have a tax client with like 6 calendars and services that the agent is having to sort and path through and book on the appropriate calendar. I've used a calendar matrix and I think I've reduced every last character I reasonably can. I'm still at 13,351 characters. My concern is that I have an upcoming client with like 20 services with a good 5-6 products each per service and will have a similar scenario.

The biggest challenge with length is that I'm having straightforward tools fail on me on both SMS and voice (e.g. add a tag, calendar booking), and help.assistable is telling me it's a matter of prompt length and to reduce it to 8K characters.

Any advice, direction, tips, or help would be truly, truly appreciated! ...TRULY APPRECIATED. Thanks in advance!

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