Bots aren't able to book appointments

For some reason, the assistants are able to read the calendars today. I'm using the get_availability tool, but when the bot goes to check, it never comes back. I have to type something again, and then it writes, "I’m having a little trouble pulling up the calendar right now......"

I've reconnected HL to Assistable a couple of times now, but no luck.

Also, with one of the instances, the user's name was not pushed to the CRM, even thought I have the update_user_details set up.

Anyone else seeing this?

@Assistable Team

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