Jul '24 • 🐛 Questions
AI Chat support
Does anyone have a workflow + assistable.AI prompt + knowledge base to get a really good customer service bot?
Goal: Using a chatbot trigger, I want it to only answer using the knowledge base and then if it doesnt know an answer to just forward to a human (support ticketing system)
Any tips on best ways to set this up?
Thanks in advance!
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AI Chat support
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