Jan 30 • General Discussion 💬
Retell AI Global Nodes vs. Transitions?
Hey guys, just a quick technical question for Retell. Is it better to have all of the possible scenarios stem from the welcome prompt with transitions, or should I have the welcome prompt and then separate global nodes for each possible scenario (e.g. User wants to book appt. global node, User wants to reschedule appt. global node, User has questions about service global node, etc)
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Retell AI Global Nodes vs. Transitions?
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