8h • Support Needed 💻
Need Advice
Hey everyone, I’d really appreciate some advice on this client situation.
I signed a local service client on a monthly plan about 1 month ago.
My offer was simple: I handle everything — website, Google optimization, and local visibility — to help bring in more enquiries over time (organic, not paid ads).
So far, I’ve:
- Built their website
- Set up and optimized their Google Business Profile
- Started local citations (directories like Yelp, etc.)
- Been working consistently to improve their visibility
Now after 1 month, the client is saying:
“The website isn’t bringing me anything. I’m getting the same work I was getting before.”
And because of that, they don’t want to continue paying monthly unless they’re “happy” with results.
The issue is — this kind of work takes time. It’s not instant like ads.
But they’re expecting immediate results and tying payment to that.
From my side:
- The agreed work for month 1 is already done
- Ongoing improvement is part of the monthly service
- I can’t keep working daily without the monthly being respected
So I’m at a point where I’m unsure:
- Do I pause everything until payment is made?
- Do I try to prove more value before pushing back?
- Or is this just a bad-fit client with wrong expectations?
How would you handle this kind of situation?
Would really appreciate honest advice 🙏
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Need Advice
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