Last month, we had to cancel three open roles—after weeks of interviews. Painful. We've all been there.
Here’s how we kept candidate relationships intact (and even stronger):
- Custom GPT-powered messaging: Automatically generated personalized notes explaining the situation and thanking each candidate sincerely.
- "Warm pipeline" tagging: We logged detailed notes and feedback into our ATS to build a searchable warm candidate pool.
- Engagement drip: We set up automated check-ins—sharing company updates, hiring signals, and team stories to stay top-of-mind.
📈 When a similar role reopened two months later, we filled it in 9 days—entirely from our warm pipeline.
Curious—how do you handle it when roles get pulled unexpectedly?