A notary called us because the signer was having a hard time signing due to an illness. The signer said, “I have a stamp with my name… can I just use that?” We explained that a name stamp cannot replace a signature. she still needed to sign, even if it wasn’t perfect. In the end, she signed the best she could. It wasn’t pretty, but it was her signature, and that’s what counts. These are the kind of moments that can catch you off guard if you haven’t seen them before 👉 Have you ever had a signer struggle to sign? What did you do? 👇

Client deletes docs and uploads a new set… ❌ Doesn’t notify anyone Notary downloads the original set, completes the signing… ❌ Never sees the updated documents Signing service also doesn’t catch the update… ❌ No one flags the change Now the question is: Who’s responsible here? 👀 👉 The client for not notifying? 👉 The notary for not double-checking before the appointment? 👉 The signing service for not catching the update? 👉 Or all of the above? This is one of those gray areas where communication (or lack of it) can cause real problems. Quick reminder: Before heading to a signing, it’s always a good habit to do a last-minute check for any updates or new documents. It can save you from a big headache later. 👉 What do YOU think? Who’s responsible in this situation? Let’s discuss 👇