trigger test always runs smoothly but trying to get it into "AI Connector" always gives me a run error. I have formatted my numbers in various ways but still nothing. Does anyone know how to fix this?

Hi Climbers 👋 This week we’re focusing heavily on one main thing: making review collection simpler. One of the biggest additions will be AI Review Suggestions. The goal is simple: remove the “I don’t know what to write” friction customers often feel before leaving a review. The system will generate a ready-to-copy review based on simple rating inputs. The end customer fills a set of custom evaluation criteria and rates them from 1 to 5, with an optional note for extra context. The AI uses these ratings and notes to craft a natural-sounding review text. The business can also define specific keywords they want the AI to include in the generated review. This helps strengthen local SEO while keeping the review authentic and readable. The generated review is then simply copied by the customer and pasted wherever they prefer — Google, Facebook, Trustpilot, etc. — keeping the process flexible and platform-agnostic while removing friction for the customer. We’re also restructuring an area that many users found confusing: the difference between Reviews and Requests. From now on, Reviews will only be the place where clients read and reply to reviews. Every action related to sending review requests will live inside Requests. Whether it’s a campaign to a list or a quick request to a single contact, the flow becomes identical: choose a template and send. No editing text mid-process, no multiple entry points — just one clear place to ask for reviews. Auto-campaigns are getting simplified as well. The current “time + frequency” logic is not intuitive for many business owners. The new model is event-based: you enable the auto campaign, choose a delay (for example 10 minutes), select the template, and every new contact automatically receives the request after that delay. Easy to understand, easy to explain to clients. To make timing even smarter, we’re introducing a Service Date field on contacts. You’ll be able to base automations either on when the contact was added or when the service actually happened — meaning you can send requests like “2 days after the appointment”, which is much more natural and improves response rates.

We’ve been listening to you, agency owners who run the platform day-to-day, and the feedback is clear. Today the Reviews section lets you send a quick request via email/SMS, but you can’t pick a saved template or send WhatsApp, while Requests handles campaigns, but only to lists. That can create a “where do I send this from?” moment for clients and extra support work for you. We want to fix that by making Reviews only for reading and replying to reviews, and by moving every sending action into Requests. From Requests, you’ll be able to send a campaign to lists, or a quick request to a single contact, and in both cases, you just pick a template and go. No last-minute text edits during the flow: pick the template, send, done. The goal is a single place where your clients go to ask for reviews. We’re also simplifying auto campaigns. The current frequency/time model confuses people. The new approach is: enable the auto campaign, pick a delay (for example, 10 minutes), and choose the template. Any new contact gets the request after that delay. These changes come directly from your AMA comments and support tickets. We want the platform to be something you can hand to a local business owner and have them use without a long explanation. Tell us what you think: your input shapes the next iteration! 🫡

when setting up an automation in zapier, it asks me to select the business name but nothing loads even after refreshing. anyone else having this problem? anyone have a fix to it?