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PricingSaaS
874 members • Free
1 contribution to PricingSaaS
Oct 21 •
Struggling with high rejection rates after free trial
Hey everyone, We recently launched a new pricing model that includes a 7-day free trial, followed by a monthly subscription. However, when the trial ends and we attempt to charge customers, we’re seeing an almost 90% payment rejection rate. Has anyone experienced something similar? Any suggestions?
0 likes • Oct 22
@Michael Narkiewicz 1. There is no limitation. Customers have full access to the product during the free trial. 2. We accept any email
2 likes • Oct 23
@Dylan Keenas just double-checked, and we are, in fact, charging them $1 instead of just authorising it.
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