We hosted a webinar with Redtail yesterday, but what most people don’t see is how much structure goes into it. Every step, from promotion to follow-up, runs through a workflow. I’ve been working with our ops team to refine it, making sure timing, ownership, and communication are clear. It’s a good reminder that even marketing benefits from strong systems. When everyone’s clear on who’s doing what, great ideas actually get executed. What’s something in your firm that could run smoother with a workflow behind it?